Privacy Policy.

Throughout this Policy, references to 'DG Vault' mean the DG Vault platform operated by Commercial Transport Solutions Ltd. 'Personal Information' means information about an identifiable individual. 'Operational Information' includes electronic shipping documents, Safety Data Sheets (SDS), dangerous goods information, vehicle, driver, shipment, and account information used to deliver the Service.

We may collect account information, company information, contact details, electronic shipping documents, dangerous goods information, SDSs, vehicle and driver information, shipment records, device information, IP address, browser type, usage information, and location information where enabled by the user.

DG Vault may use cookies and similar technologies to authenticate users, remember preferences, improve performance, maintain secure sessions, and better understand how our Service is used. You may manage cookies through your browser settings.

We use information to provide and improve DG Vault, manage user accounts, authenticate users, process electronic shipping documents, support dangerous goods compliance workflows, facilitate authorized emergency responder access, provide customer support, communicate updates, detect security incidents, perform analytics, and comply with legal obligations.

We do not sell personal information. Information may be shared with authorized users within your organization, trusted service providers, cloud hosting providers, authentication providers, SMS providers, emergency responders when authorized or required, government authorities where legally required, or as part of a merger, acquisition, or sale of our business.

DG Vault provides tools for storing, managing, and accessing electronic shipping documents. Customers remain responsible for ensuring the accuracy, completeness, and regulatory compliance of all information uploaded or entered into the platform. DG Vault does not replace a customer's legal responsibilities under applicable transportation legislation.

Where enabled, DG Vault may provide authorized emergency responders with access to shipping document information through approved methods such as QR codes, SMS retrieval, secure web links, or other supported technologies. This access is intended solely to support emergency response and public safety.

DG Vault relies on trusted third-party providers for cloud hosting, authentication, messaging, mapping, analytics, and related infrastructure. These providers may process information only as necessary to deliver their services on our behalf.

We retain information only as long as necessary to operate the Service, satisfy contractual obligations, comply with applicable laws, support audits, resolve disputes, and protect the security and integrity of the platform. Certain information may remain in encrypted backups for a limited period.

Information may be processed or stored outside your province or country where our service providers operate. We take reasonable measures to ensure appropriate safeguards are in place to protect your information.

We implement commercially reasonable administrative, technical, and physical safeguards including encrypted communications, secure cloud infrastructure, role-based access controls, authentication mechanisms, monitoring, logging, and regular backups. However, no electronic system can be guaranteed to be completely secure.

Subject to applicable privacy laws, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where permitted by law. Some information may be retained where required for legal, regulatory, or contractual purposes.

DG Vault is intended for business and government use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

We may update this Privacy Policy periodically. The revised version will be posted within the Service or on our website together with its updated effective date.

Questions regarding this Privacy Policy or our privacy practices may be directed to the contact information above.