HM Intel About
Emergency retrieval · powered by HM Intel

Information when it
matters most.

HM Intel is DG Vault's emergency-retrieval layer. It gives first responders instant, no-login access to accurate dangerous-goods information for an active shipment — 24/7, the moment an incident occurs.

Three ways to retrieve critical information.

Use the phone number on the truck to call or text the unit number – or use the HM Intel app to retrieve critical information instantly. No login required, day or night, 24/7.

Call

Dial the emergency line and retrieve the shipment by its unit number — spoken back or sent to you instantly.

Text

Send the unit number by SMS and receive the product, hazard details and a link to the document in seconds.

HM Intel app

Use the HM Intel app to instantly access critical shipping information, ERG guidance, and emergency contact information all in one place.

Responder view · no login required

Unit 4471 — retrieved in seconds

Product
GasolineUN1203
Class · PG
3 · IIFlammable liquid
ERG guide
128Flammable liquids
Initial isolation
50 mAll directions
Quantity
23,000 kgTC406 cargo tank
24-hr emergency
Live lineConnects immediately
Illustrative example · actual data comes from the carrier's live shipment

How it works.

HM Intel turns a live DG Vault shipment into something a first responder can access instantly — with no need for assistance from drivers, enforcement officers or other personnel.

1

The carrier creates the shipping document

Uploaded or entered in DG Vault, with the dangerous-goods details captured and verified.

2

The shipment goes active

Once dispatched, HM Intel makes it retrievable by unit number — via call or SMS.

3

Responders get what they need

Product, UN number, class, quantity, ERG guide, isolation distance, and the 24-hr emergency number — with the shipping document and SDS all in one place, one tap away.

Bridging industry and emergency response

Built for the moment of gravity.

With DG Vault everyday operations stay calm, clean and compliant. The one place HM Intel excels — the moment an incident occurs and responders need accurate critical information FAST.

No login, day or night. Every active shipment is automatically retrievable, so the information is ready before anyone has to ask for it.

No login — accessible to any responder, 24/7
Every active shipment retrievable by unit number
Critical information, shipping document and SDS, one tap away
Automatic, nothing for consignors, carriers or drivers to do
Emergency-ready

Give every shipment a lifeline.

See how HM Intel makes your active dangerous-goods shipments retrievable the instant they're needed.